OSS/BSS/VENDOR/COMPLIANCE/TELECOMS/POCS/BA

1. Telecoms experience essential (Vodafone, O2,Three,Virgin, Ericsson etc)
2. Experience in vendor management
3. essential having experience in OSS/BSS

The role

My client is looking for a Principal Consultant who will be responsible for Vendor Compliance.

The Prime SI Vendor Compliance Management Team is a tasked to ensure contractual compliance of all impacted vendors, both as a Managing Agent and for Direct Sub-contractors.

To implement governance procedures & tools to ensure vendor contractual adherence

To identify, assess, escalate, monitor, control and report on contractual risks and issues

To facilitate the resolution of contractual risks and issues

Responsibilities include:

Assist with Direct 3PV SoW Creation

Owns direct relationship with Client Vendor Manager & each Key Vendor

Identification of Key Vendors (~10-15) along with POCs and non-Key Vendors (~35-40)

Works with Client POC to capture Vendor Cooperation Agreements for Key Vendors

Conduct Contract De-Briefing Session to define Success Criteria and identify RAID items

Driving Critical/High Priority Risks & Issues to closure

Conduct Critical/High Priority Risks & Issues Due Diligence prior to Escalation

Facilitating the mediating of Contractual Disputes

Facilitating the negotiation of Contractual Key Issues and Risks Resolution

Handle 3PV Failure Notices

Review and Approval of Weekly Dashboard

Requirements:

• 5+ years of in telecom industry, ideally within OSS/BSS arena (essential)
• Previous experience with Systems Integration
• Solid understanding of negotiation and mediation theory, strategies and practices
• Experienced with SI and Software vendors in terms of deliverables from a contractual perspective
• Knowledgeable and experienced in large IT software and hardware implementations
• Ability to prioritize time and activities on most problematic vendors
• Experienced in measuring performance SLAs
• Ability to assess the relevance/timing of invoking contractual terms
• Spirited team player with the ability to work as a positive role model and catalyst for change
• Ability to foster and motivate cross vendor team engagement when facilitating issue mediation & resolution