The Role: A successful Tool Hire provider are looking for an enthusiastic individual to join an outstanding team. This is a full time, permanent position, working with colleagues to achieve a high standard of service to clients & contractors. We are looking for an experienced Hire Controller to join this leading company. You will ideally have previous experience of working within a Tool Hire / Trade Counter environment. Key Responsibilities: * Great Telephone Manner * Building Lasting Relationships with Repeat Customers * Taking On and Off Hire Calls * Organising Transport * Raising Contracts on Bespoke IT System * Organised, Able to Prioritise Workload * Filing / Admin Tasks * Resolve Customer Queries / Complaints Skills & Requirements: * Previous Experience in One or More of The Following Roles: Hire Controller; Senior Hire Controller; Hire Assistant; Hire Manager; Hire Co-Ordinator, Rental Manager, Assistant Manager, Assistant Branch Manager * Strong Commitment to Deliver Excellent Customer Service * Organised with the Ability to Prioritise Multiple Tasks * Excellent Time Management Skills * Excellent Communication Skills * IT Literate * Full Driving License * Undertake Other Duties as Required Benefits: * Bonus * Pension * Full time permanent role Location: This Role Would Suit Someone Within These Areas / Postcodes: * Chelmsford, Great Baddow, Danbury * Witham, Braintree, Basildon, Essex Please follow the link below if you’d like to apply, to discuss this or any other opportunity in the Plant, Tool and Equipment Hire Industry call Emma on (Apply online only), or why not take a look at our new website